Job description, responsibilities and duties
- Design, plan and implement customer journeys in MS Dynamics 365 Marketing, aligned with the targets and customer segments of each entity.
- Close collaboration with the marketing team in Vienna (initially, or as needed, one day per week in Vienna).
- Collaborate with local teams to define communication flows, campaigns, and lead management processes.
- Analyze CRM and campaign data to identify opportunities for improvement and growth.
- Ensure the integration between marketing and sales processes within MS Dynamics to enable transparency and efficiency across the funnel.
- Prepare reports, KPls, and actionable recommendations for top management.
- Provide customer service to selected clients (approx. 20% of the workload), such as supporting client inquiries, monitoring satisfaction levels, and ensuring communication between customers, sales, and marketing teams.
- Support for professional and personal development - we invest in your continued education, whether through specialized training, certifications, or skill-building programs.
- Team-building and company-wide activities - enjoy events that promote fun, health, and collaboration across teams.
- Financial benefits from the company's social fund - including various contributions and allowances to support your wellbeing.
- Flexible working hours- adjust your schedule to fit your life.
- Birthday leave - take a well-deserved day off to celebrate your special day.
- Short Fridays - finish your workday by 12:00 on Fridays.
- Home office option - the possibility to work remotely when needed.
- Friendly and supportive work environment - open communication, teamwork, and a culture that values initiative and creativity.
- Degree in Marketing, Business Administration, Communications, or a related field.
- 3+ years of experience in marketing strategy, digital campaign or data-driven optimization, preferably in a B2B environment.
- Language skills: English - Upper intermediate (B2).
- Driving licence B .
- Experience working with Microsoft Dynamics 365 Marketing (or similar marketing automation platforms) as an advantage.
- Ability to analyze and interpret marketing and CRM data, generate insights, and prepare performance reports (KPls, dashboards, etc.).
- Excellent communication and collaboration skills to coordinate with cross-functional teams.
- Strong organizational skills and ability to manage multiple projects across different entities.
- Analytical and results-oriented mindset with a focus on process improvement and measurable impact.
- Strategic thinker with hands-on execution ability.
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Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or solely for the purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
De technische opslag of toegang die uitsluitend voor statistische doeleinden wordt gebruikt.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional data from a third party, information stored or retrieved solely for this purpose cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles for sending advertising, or to track the user on a website or across multiple websites for similar marketing purposes.